At Vital Care World, our goal is to provide the best possible experience with our digital health and wellness content. We understand that our services may not always fully meet your expectations. Therefore, we offer a clear and fair refund policy.
60-Day Satisfaction Guarantee
All purchases made on the Vital Care World platform come with a 60-day satisfaction guarantee. If for any reason you are not satisfied with your purchase, you can request a full refund within this period.
How to Request a Refund
To request a refund, please follow these steps:
- Send an Email: Send an email to [email protected] with the subject line “Refund Request.”.
- Required Information: Please include the following information in the body of the email:
- Full name
- Email address used for the purchase
- Date of purchase
- Reason for the refund request (optional, but it helps us improve our services)
Refund Process
Once we receive your request, our support team will process it within 5 to 7 business days. You will receive a confirmation email once the refund has been issued. The amount will be refunded using the same payment method as the original transaction.
Refund Conditions
- The refund request must be made within 30 days of the purchase date.
- Refunds will not be processed after the 30-day period has expired.
- Access to platform content will be revoked once the refund is confirmed.
Contact
If you have any questions about our refund policy, please contact us at [email protected]
We are committed to ensuring your satisfaction and continuously improving our services. Thank you for choosing Vital Care World on your journey to health and wellness.